At KonfHub, we understand the importance of staying updated with real-time information about your events and campaigns, based on your preferences. That's why we've introduced a comprehensive email notification preference feature, allowing you to receive timely updates on various aspects of your event ticketing. Here’s a detailed look at how you can configure and benefit from these notifications.
Why Email Notifications Matter?
Email notifications keep you informed and in control, ensuring you never miss critical ticket related updates about your event. Whether it’s an attendee cancellation, a registration transfer, or a new ticket sale, timely information can help you keep updated on what’s happening in your event.
Consider these scenarios:
Yours is an event with high-ticket priced tickets - and every ticket sold counts! So you want to get immediate notification when a ticket sale occurs.
You are a busy event organizer and your event ticketing aspects are managed by your team. But you want to keep yourself up-to-date on what’s happening.
You are hosting a free event and you don’t want to be bothered with too many notifications.
You want only key updates to the event ticketing such as when a refund happens and want to get a daily summary email.
All these scenarios and more - you can set your preferences in KonfHub now!
“Always update me”, “don’t keep bothering me”, or “update only if it’s important” - you choose!
When it comes to notifications we know that there is no “one size fits all” approach. What you need is to customize your preferences - and with the notification preferences feature that’s exactly what you can do in KonfHub!
Configuring Your Email Notifications
To make the most of our email notification system, you can now select from a range of specific updates you wish to receive. Here’s a breakdown of the options available:
Ticket Actions
New Ticket Sale Notification: Receive instant notifications for every new ticket sold.
Attendee Cancellation: Be immediately notified when an attendee cancels their registration.
Attendee Refund Issuance: Get updates when refund is initiated for an attendee.
Attendee Details Update: Stay informed about any changes/edits made to an attendee detail (when registration details other than email id are changed).
Attendee Registration Transfer: Receive alerts when an attendee is transferred to someone else (when email id is changed).
Referral Contest Actions
Referral Contest Creation: Know when a new referral contest is created.
Referral Contest Edit: Be updated on any modifications made to existing referral contests.
Referral Contest Stop: Get notified when a referral contest is stopped.
Referral Contest Deletion: Stay in the loop when a referral contest is deleted.
Organizing Team Actions
Organizing Team Changes: Be aware of any changes in your organizing team.
Daily Ticket Sale Summary: Get a daily summary of all ticket sales to stay on top of your event’s progress.
Customizing Your Notifications
Customizing your email notifications is simple. You can choose to receive updates for all categories or select only the ones that are most relevant to you. Here’s how you can configure your preferences:
- Goto Team Menu: Open the event management dashboard and select ‘Team’.
- Edit Preferences: Click on the three dots next to your email ID and click on 'Email Notification Preference'.
Select Notifications: Check the boxes for the notifications you wish to receive. You can select all to stay fully informed.
Save Changes: Click the ‘Save’ button to update your preferences.
A couple of things to note:
You can adjust your preferences anytime to adapt to your changing needs.
In your team, you can change only your own notification preferences - even if you are Event Creator, you cannot change notification preferences for other team members (you can ask them to do so from their respective logins).
Conclusion
With KonfHub’s enhanced email notification feature, you’re always in the loop, ensuring a well-managed and successful event. Customize your notifications today as per your preferences, helping you make informed decisions and provide a seamless experience for your attendees.
Stay connected, stay informed, and make your event planning more efficient with KonfHub.