In today’s event landscape, attendee experience begins long before the event day—and seat selection plays a crucial role in that journey. Whether you're hosting a conference, concert, gala dinner, or theatre performance, reserved seating can significantly improve the attendee experience. With KonfHub's Seats.io integration, attendees can choose their preferred seats during registration while organizers eliminate manual seat allocation and deliver a seamless booking experience.
As an organizer, selling assigned seating shouldn't require spreadsheets, manual seat allocation, or endless attendee support requests. You can assign different ticket prices to different seating categories, making it easy to monetize premium locations while offering affordable options elsewhere in the venue.
KonfHub's integration with Seats.io enables organizers to offer an interactive seat selection experience directly within the event registration flow.
🎯 Why Use Seat Selection?
Instead of simply selecting ticket types, attendees can:
Choose their preferred seat or table
View the venue layout in real time
Book seats based on proximity to stage, exits, or groups
This is especially useful for:
Benefits for Attendees and Organizers
For attendees
For organizers
Sell premium seating
Increase ticket revenue
Reduce manual seat assignments
Prevent double booking
Improve attendee satisfaction
Enable faster check-in
Deliver a professional booking experience
Now let’s walk you through how this feature works and how you can set it up effortlessly in KonfHub.
Setup Overview
Design Seating → Publish in Seats.io → Create Event → Map Categories → Connect Keys → Go Live
🛠 Step 0: Prerequisites
Before starting, you'll need:
Note: Seat Selection is currently available only in the Gold Plan.
🛠 Step 1: Create Your Seating Arrangement in Seats.io
Start by designing your venue layout in Seats.io by clicking on the New seating chart.
You can:
Design the layout manually or upload an image of your floor plan
Add tables, rows, stage, entry/exit points
Increase or decrease the number of chairs for each table based on your venue capacity
Customize seating to match your actual venue setup
Categorize Your Seating
You can define categories such as:
VIP Tables
Premium Rows
Regular Seats
Attendees can then:
🚀 Step 2: Publish Your Seating Chart
Once your seating design is ready:
This step makes your seating plan ready to be linked with your event on KonfHub.
🎟 Step 3: Create Your Event on KonfHub
Head over to KonfHub and:
👉 Example:
If you created “VIP Table” and “Regular Seat” in Seats.io, create corresponding tickets in KonfHub.
Map Categories with KonfHub Tickets
Each seating category in Seats.io contains configurable keys. To ensure the correct seats are linked with the correct tickets on KonfHub, each seating category in Seats.io must be linked to its corresponding KonfHub ticket using the KonfHub Ticket ID. This mapping ensures attendees automatically receive the correct ticket when they select a seat during registration.
After this mapping is completed, share the required keys with the KonfHub support team and your event will be ready.
Step 4: Connect Seats.io with KonfHub
Now comes the integration step.
From your Seats.io dashboard:
Go to Settings
Copy the following keys:
Event Key
Public Workspace Key
Secret Key
Our support team will help complete the one-time integration and verify that your seating chart is correctly configured.
✅ You’re All Set!
Once integrated:
Attendees will see an interactive seating layout during registration
Attendees simply click on the seating map to reserve their preferred seat or table.
Your event booking experience becomes significantly more engaging and professional
💡 Pro Tips for Organizers
Keep your seating layout simple and intuitive
Clearly label sections and categories
Use categories strategically for pricing tiers
Double-check mappings between Seats.io and KonfHub tickets
🎉 Elevate Your Event Experience
With the KonfHub + Seats.io integration, you’re not just selling tickets—you’re delivering a seamless, interactive booking experience.
If you're hosting an event where reserved seating matters, KonfHub helps you deliver a smoother booking experience, maximize premium seat sales, and simplify seat management from registration to check-in.
Ready to offer reserved seating at your next event? Create your event on KonfHub, design your seating chart with Seats.io, and give attendees the freedom to choose their seats with an intuitive, interactive booking experience. If you need help with setup, our support team is just a message away.
Frequently Asked Questions (FAQs)
Do I need a Seats.io account?
Yes. Before getting started, you'll need a Seats.io workspace. You can sign up for a Seats.io account and choose the Free tier to create and publish your seating charts before integrating them with KonfHub.
Can I use my own venue layout?
Yes. You can either design your seating layout manually or upload an image of your venue's floor plan to create a seating chart that matches your actual venue setup.
Can I create multiple pricing categories?
Yes. Seats.io allows you to create multiple seating categories such as VIP, Premium, and Regular. These categories can be mapped to corresponding ticket types in KonfHub, making it easy to offer different pricing tiers based on seat location.
Does seat selection work for free events?
No. Seat Selection is currently available only with the KonfHub Gold Plan. Once enabled, you can configure seating for events created under the Gold Plan.
Can I update my seating chart after publishing?
Yes, you can update the seating chart after publishing or at any point in time.
Can attendees select individual seats?
Absolutely. Once the integration is complete, attendees can view an interactive seating layout during registration and simply click on their preferred seat or table to reserve it.
Can attendees book an entire table?
Yes. If your seating chart includes tables, attendees can either book an entire table or select individual seats within a table, depending on how you've configured your seating arrangement in Seats.io.
