Control Check-In App Access with Event Access Codes
One of the challenges event organizers often face is managing who can access attendee information before, during, and after an event.
During event days, registration teams, volunteers, and support staff need quick access to the Check-In App to manage attendee arrivals efficiently. But once the event is over, that same access may no longer be necessary.
To make this easier, we've introduced a simple way to control Check-In App access directly from your event dashboard.
Enable or Disable Event Access Codes Anytime
Under Apps & Utilities, organizers can now enable or disable the event's Check-In App Access Code whenever required.
This gives organizers greater control over who can access the event through the Check-In App and when.
When the Access Code Is Enabled
When the access code is active, authorized registration staff can enter the code in the Check-In App and access the event.
This allows them to:
Check in attendees
View attendee details based on their assigned permissions
Manage registration operations on event day
Support on-site attendee flow without requiring organizer intervention
For events with multiple volunteers or registration desks, the access code provides a quick and secure way to get teams up and running.
When the Access Code Is Disabled
Once the access code is disabled, the event becomes inaccessible through the Check-In App.
This is particularly useful when:
The event has concluded
Registration and check-in activities are complete
Organizers want to prevent unintended access to attendee information
Temporary event staff no longer require access
Instead of manually reviewing and removing access immediately after an event, organizers can simply disable the access code and instantly stop Check-In App access for that event.
If any volunteer tries to enter the access code and access the event this is how the error is shown to them.
Better Control for Volunteers and Registration Teams
The Check-In App is often used by volunteers, registration executives, and event staff during attendee check-in.
When the access code is enabled, these team members can access the event and perform their assigned tasks. However, the information they can view and actions they can take depend on the role assigned to them: Check-in App Admin or User roles.
Why This Matters
Events often involve temporary teams, volunteers, and external registration staff. While these teams need access during the event, organizers also need confidence that attendee information remains secure afterward.
By combining role-based permissions with the ability to enable or disable event access codes, organizers gain better control over event operations without adding extra administrative work.
Whether you're managing a conference, exhibition, meetup, college fest, or corporate event, this feature helps keep your check-in process efficient during the event and secure once it's over.
Summary
Managing event-day access shouldn't create post-event security concerns. With the new Check-In App Access Code controls, organizers can easily decide when registration teams and volunteers can access an event through the Check-In App.
Simply enable the access code when check-ins need to happen and disable it when the event is over. Combined with role-based permissions for Check-In App Admins and Check-In App Users, this feature helps organizers maintain smooth on-site operations while keeping attendee information secure and access under control.
Frequently Asked Questions (FAQs)
What is the Check-In App Access Code?
The Check-In App Access Code is a unique code that allows authorized registration staff, volunteers, and event team members to access an event within the Check-In App. Organizers can enable or disable this code at any time from the event dashboard.Where can I enable or disable the Check-In App Access Code?
You can manage the Access Code from the Apps & Utilities section of your event dashboard. Simply enable it when your team needs access and disable it when access is no longer required.What happens when the Access Code is disabled?
When the Access Code is disabled, users can no longer access the event through the Check-In App using that code. This helps prevent unauthorized or unnecessary access to attendee information after the event.Can volunteers and registration staff still access attendee data after the event?
No. If the Access Code has been disabled, volunteers and registration staff cannot access the event through the Check-In App, even if they previously used the code to access the event.Does enabling the Access Code give all users the same level of access?
No. The Access Code only grants access to the event. What users can view and manage depends on their assigned role, such as Check-In App Admin or Check-In App User, and the permissions associated with that role.Why should organizers disable the Access Code after an event?
Disabling the Access Code helps protect attendee information, prevents unintended access by temporary staff or volunteers, and ensures that only authorized users can access event data when required. It provides an additional layer of security with minimal administrative effort.
